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  • Free delivery above 100 Fr.
    Personal consultation.

    Ph. 044 915 0253

Delivery and shipping costs

We deliver to Switzerland and the Principality of Liechtenstein. On request, we also deliver to individual EU countries, whereby separate shipping and payment conditions apply. Deliveries to individual EU countries are only possible for larger pieces of furniture, but not for small items or stock items. In this case, please contact us by e-mail.  

Parcel deliveries

Parcels are delivered unannounced by our partner DHL. As a rule, the goods in stock are delivered within 2-4 working days. For you ordered goods will be delivered as soon as we receive them. You will receive an e-mail or SMS with the link to DHL in advance. Please contact DHL if you want a different delivery date, want to change the delivery address or want the package delivered to a DHL Service Point near you (usually also open on weekends). 

Please note that we do not deliver to pickpost locations. 

You are also welcome to collect your orders (small furniture and accessories) free of charge from our shop in Zurich Schiffbaustrasse 7. Large items can be collected from our warehouse in Zurich by appointment. If in stock, the goods are usually ready on the next working day after receipt of payment. However, you will be informed as soon as the goods are ready for collection. Please note our opening hours. In case of collection by the customer, the goods must be collected within three weeks after receipt of this notification. 

Forwarding consignments

In the case of forwarding shipments, you will be contacted before the delivery for an appointment. For forwarding goods we offer the following delivery options. If you want the Comfort and Premium delivery options, please contact us by e-mail. You will then receive a separate invoice from us. Different conditions apply to projects.


Free delivery to curb from an order value of 100 CHF. Delivery takes place during the day between 8 am and 5 pm. A time window can be agreed for additional costs. Shipping notification via phone (if number available) approx. 1/2 to 1 hour before delivery. In this case, you are responsible for transporting the goods from the place of unloading to the place of use.


Delivery with 2 persons to the point of use exclusive disposal of packaging material: CHF 119. Shipping notification via phone in advance with a 2-hour time window on a pre-arranged day. 

Comfort Plus:

Delivery to the point of use with 2 persons including disposal of the packaging material: CHF 149. Shipping notification via phone in advance with a 2-hour time window on a pre-arranged day.


Delivery with 2 persons to the point of use including disposal of the packaging material, including assembly / construction (1/2 h including, per additional 1/2 hour 60 CHF): 239 CHF. Shipping notification via phone in advance with a 2-hour time window on a pre-arranged day.

Prerequisites for floor deliveries with elevator according to max. permitted weight of the elevator. Prerequisites for floor deliveries without elevator are sufficient staircase quality (rollable ground and sufficient load capacity) and clearance gauge. If delivery to the place of use is not possible, we reserve the right to cancel the delivery. The costs of delivery will still be charged in this case. To avoid this, please inform us about the circumstances before delivery.  

If the shipment is undeliverable (because the customer is not present or for a similar reason) the goods will be returned to us. In this case the delivery costs will still be charged.

For deliveries to border/mountain regions, car-free zones or hard-to-reach buildings, the actual costs will be charged additionally.

Delivery on a specific fixed date within a time window is possible for an additional fee. Please contact us if interested.

We can also take your old piece of furniture with us and dispose of it. This is only possible in conjunction with simultaneous delivery and to the same extent, i.e. return 1:1. The costs for this are CHF 80. Please note that the goods must be disassembled and ready for pickup. If additional disassembly is required, the cost will be invoiced according to the direct charge.

Delivery time

You will normally receive your order in one delivery until all items are available. However, delivery can also be in partial shipments if the items are packed separately and need to be shipped separately. In this case we will bear the additional costs. In all other cases, a partial delivery will be charged to you.

You are obliged to accept the shipment. If a shipment turns out to be undeliverable and the carrier returns the goods to us, we reserve the right to demand reimbursement of the shipping costs incurred for the first shipment and any storage costs incurred.

The delivery times for available items in stock are approx. 2-4 working days after receipt of payment. The goods in stock are marked with these delivery times. Articles, which must be ordered, are usually delivered within 2-10 weeks. The indicated delivery times are for orientation only and are non-binding. Please note that before and over the holidays (especially Christmas and New Year holidays or summer holidays) there may be extended delivery times. In no case do delivery delays justify claims for damages or a right to withdraw from the contract.   

Mounting Lamps

For a mounting of lamps please contact us via e-mail. In the Zurich area we can recommend an electrician with a recommended price. In this case we establish the contact, the handling and accounting takes place directly between the electrician and customer.