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    Right of return
    Free delivery above 100 Fr.

Delivery and shipping costs

We deliver to Switzerland and the Principality of Liechtenstein. On request, we also deliver to some EU countries, whereby separate shipping and payment conditions apply. This only applies to larger furniture, but not to small items or stock items. Please contact us in this case by email. 

As a standard for forwarding goods we offer free delivery up to curb/house door from an order value of 100 CHF. If you wish the delivery to the place of use as well as the assembly of the furniture, please write us an e-mail or call us, we will be happy to make you an offer.

You are also welcome to pick up your orders (small furniture and accessories) at our shop in Zurich Schiffbaustrasse 7. The goods are usually ready for collection on the next working day after receipt of payment. Please note our opening hours. In the case of collection by the customer, the goods must be collected within three weeks of receipt of the notification. Forwarding goods can be picked up by arrangement in 5612 Villmergen.

Please note that we do not deliver to Pickpost locations. For deliveries to border/mountain regions, car-free zones or hard-to-reach buildings, the effective costs will be charged additionally.

You will normally receive your order in one delivery until all items are available. However, delivery can also be made in partial shipments if the items are packed separately and must be shipped separately. In this case we will bear the additional costs. Otherwise you will have to pay for the second delivery.

Parcels are delivered unannounced by our partner DHL. You will receive an e-mail or text message with the link to DHL in advance. Please contact DHL if you want a different delivery date, want to change the delivery address or want the package delivered to a DHL Service Point near you (usually open on weekends).

In the case of freight shipments, you will be contacted before delivery in order to make an appointment.

For the assembly of lamps please contact us via e-mail. In Zurich area, we can recommend an electrician with a guidance price. In this case, we establish the contact, the settlement and billing then takes place directly between the electrician and customer.

The delivery times for stock items are approx. 2-4 working days after receipt of payment. The goods in stock are marked with these delivery times.   

Items that need to be ordered are usually delivered within 4-10 weeks. The delivery times shown are just for guidance and not binding. In no case will delivery delays be a ground for damages or withdrawal from the contract. Your order will normally be received in one delivery. However, delivery can be made in part shipments if the items have different delivery times or are packaged separately and must be transported separately.

For shipments abroad, the shipping costs are calculated individually. Any applicable import charges, import duties and taxes are to be borne by the customer. If the customs and customs clearance costs are charged to us, we will credit them to you. Please ask us for the shipping conditions by e-mail.